Developing Core Communication Skills in an AI-Dominated World
Staying ‘Old School’
Keywords:
artificial intelligence, AI, technology, business communication, soft skills, core skillsAbstract
The use of artificial intelligence (AI) has been a popular topic in education since the introduction of ChatGPT in 2022, and many research articles have been published addressing its use. This exploratory, mixed-method study of business communication instructors reports that many instructors are finding ways to use AI in their classes, and there are mixed beliefs about its impact on students' writing abilities. Practical suggestions for using technology are provided.
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