LEAR, Janet L.; HODGE, Kay A.; SCHULZ, Steven A. Talk to Me!! : Effective, Efficient Communication. The Journal of Research In Business Education, [S. l.], v. 57, n. 1, p. 64–77, 2015. Disponível em: https://jrbe.nbea.org/index.php/jrbe/article/view/58. Acesso em: 21 apr. 2026.