KELLEY, Stephanie; AUTMAN, Hamlet. Effective Computer-Mediated Business Communication: Fostering Immediacy. The Journal of Research In Business Education, [S. l.], v. 56, n. 2, p. 42–58, 2014. Disponível em: https://jrbe.nbea.org/index.php/jrbe/article/view/48. Acesso em: 19 may. 2025.