Developing Core Communication Skills in an AI-Dominated World

Staying ‘Old School’

Authors

Keywords:

artificial intelligence, AI, technology, business communication, soft skills, core skills

Abstract

The use of artificial intelligence (AI) has been a popular topic in education since the introduction of ChatGPT in 2022, and many research articles have been published addressing its use. This exploratory, mixed-method study of business communication instructors reports that many instructors are finding ways to use AI in their classes, and there are mixed beliefs about its impact on students' writing abilities. Practical suggestions for using technology are provided.

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Author Biographies

  • Carol Wright, Stephen F. Austin State University

    Dr. Carol Wright is an Associate Professor and Chair in the Department of Business Communication and Legal Studies at Stephen F. Austin State University. She has published extensively and has a lengthy record as a conference presenter. Her research interests include business communication, professional development, and online learning.

  • Kayla Sapkota, Arkansas State University at Beebe

    Dr. Kayla Sapkota is an Assistant Professor in the Department of Business at Arkansas State University at Beebe.  She has engaged in extensive university curriculum development and assessment initiatives and has presented at various academic conferences. Her research interests include business communication, curriculum development, and learning technologies.

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Published

2024-08-12

How to Cite

Wright, C., & Sapkota, K. (2024). Developing Core Communication Skills in an AI-Dominated World: Staying ‘Old School’. The Journal of Research In Business Education, 64(1). https://jrbe.nbea.org/index.php/jrbe/article/view/105

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